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Privacy Policy

Kipling Pharmacy is committed to protecting the privacy, confidentiality, and security of your personal health information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Ontario’s Personal Health Information Protection Act (PHIPA), and applicable provincial health privacy laws.

1. Information We Collect

We collect only the necessary personal and health information needed to provide pharmaceutical services and meet legal and regulatory requirements. This may include:

2. How We Use Your Information

Your information is used to:

3. Consent

By using our services, you consent to the collection and use of your personal information as outlined. You may withdraw consent at any time, subject to legal or contractual restrictions.

4. Disclosure of Information

We do not share your information with third parties except:

5. Data Security

We implement physical, administrative, and technological safeguards to protect your personal data against unauthorized access, loss, or misuse.

6. Access and Correction

You have the right to access your personal health records and request corrections. To do so, please contact us directly.

7. Retention

We retain prescription records for the duration required by Ontario law and professional regulations.

8. Questions or Complaints

If you have concerns about our privacy practices, please contact:

Privacy Officer
Kipling Pharmacy
2141 Kipling Ave Unit 5
Etobicoke (Toronto), ON M9W 4K8
Phone: (416) 743-8333

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the Information and Privacy Commissioner of Ontario.

Last updated: June 2025